Sending Mail to the EU
Customs Please Note that as of January 1st 2021 the UK has left the EU and the EU Economic Area.
Therefore new customs arrangements are now in place.
We have no problems in sending goods/items to the EU.
All our Couriers are still sending to the EU and our shipments are continuing to be delivered.
However we are seeing extended delays with customs checks that can take several weeks to complete.
We advise all our european customers to order items well in advance, especially at christmas time. (For christmas please order at least one month in advance!)
However European Customers must be aware of the following..
- Customs clearance charges and fees may be payable on items/goods (excluding personal correspondence) entering the destination country including the EU from the UK. These depend on the contents’ value. Parcels won’t be released until payment has been received.
- Customs clearance can take several weeks please order in good time.
- Items sent to the EU from England, Scotland and Wales are subject VAT and duties in the EU. The value of goods thresholds are detailed below
- Items valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).
- Commercial items/goods (excluding personal correspondence) sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.
- Commercial items/goods sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee
- The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
- The levels and thresholds of charges vary from country to country. Fossils-UK.com cannot advise on what these may be. Please contact the embassy or customs authority of the destination country for help, either directly or via their websites.
- With the following in effect we no longer can accept returns from the EU. If you have any problems however contact us immediately and we can discuss the matter on a case by case basis.
Sending Mail to the Rest of the World
We have no problems in sending goods/items to the rest of the world.
We use either royal mail on small parcels or courier service such as fed-ex on larger parcels
However we are seeing a few delays with customs checks that can take several days and weeks to complete depending on your country.
We advise all our overseas customers to order items well in advance, especially at christmas time. (For christmas please order at least one month in advance!)
However all our overseas Customers must be aware of the following..
- Customs clearance charges and fees may be payable on items/goods (excluding personal correspondence) entering our destination country. These depend on the contents’ value.
- Customs clearance can take several weeks (depedning on your country) please order in good time.
- The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.
- The levels and thresholds of charges vary from country to country. Fossils-UK.com cannot advise on what these may be. Please contact the embassy or customs authority of the destination country for help, either directly or via their websites.
Best wishes
Fossils-uk.com
Natural wonders ltd.
