WE ARE OPEN!
WE CAN SUPPLY YOU WITH YOUR ORDERS!
Fossils-uk.com and Natural Wonders ltd has been closely monitoring the situation and taking advice from various organisations as well as the WHO and Government Guidelines. Although the situation is fast changing and this information could change, we would like to make clear our policy.
1. The online store remains open and we will process each and every order and dispatch the orders in a timely fashion inline with the current advice. Our customer care team is also on hand If you have any questions or if your experience any problems. We wish to make your online experience as easy as possible. If you want to contact us you can do so on 01947 821363 or [email protected]
2. The physical store will have limited opening times… if you are travelling to visit please call our retail shop on 01947 821363 or email us at [email protected] to make sure we are open.
3. For those people that have booked fossil hunting trips:-
A. We will be suspending bookings for the time being.
B. We are cancelling all fossil hunting trips for the time being.
C. We will be contacting all effected people on the bookings or you can contact us directly on 01947 821363 or [email protected]
D. We will be offering affected people the option of rebooking at a later date, or we can offer you a full refund.
Thank you for your understanding and your support during this tricky time.
Natural Wonders ltd