All our spiny Moroccan trilobites are supplied with signed lifetime guarantee that states that if you are not happy with your product when it arrives, then the item can be returned (in a as sold state) for a full refund. This is the trust you place with us to make sure we only sell genuine spiny trilobites as it is our reputation at stake. Like we say to all our customers you don’t go down a dark alleyway to buy a top of the range sports car. You go to a dealership that should know what they are talking about and know how to spot a fake. I also explain to customers that if i am not happy with that item in my own collection then i do not sell it.

Only experienced fossil dealers who possess extensive years of preparation and have extensive knowledge of fossil restoration, repair and hands on experience know how to spot the tail tale signs of fakes. Some dealers very rarely have this knowledge and only sell as is and therefore often sell fakes. You should be never afraid to ask dealers questions if you are unsure and the dealer should always have all the information to put your mind at ease. We have this experience and hand pick items for sale, this is why when you buy from us at fossils-uk.com you buy with confidence.

Shipping of spiny trilobites.

As you can see spiny trilobites with their free standing spines are very very fragile. Every effort is made by us to wrap them to best of our abilities. Each Trilobite is first fastened to a board and then secured. This is then placed in its own box with a lid. This box is then wrapped in bubble wrap and placed in a further box, Which in turn is wrapped by further bubble wrap with several fragile message written on the box and told to hold this way up.

Despite this however, accidents do occur and buyers are made aware that it is the buyers responsibility for the postage/shipping of such items. If you have read our ordering and shipping information postal companies no long pay out compensation for the damage of fossil and stoneware. Therefore packages are only insured for loss. Courier service can be obtained but this tends to be more costly. Overseas orders are welcome so long as the customers knows what is in store as overseas postage prices for these items will be high. Obviously the best and safest option would be to pick the item up from our retail outlet “natural wonders” which is situated in whitby, north yorkshire.

IF YOU HAVE ANY QUESTIONS AT ALL PLEASE DO NOT HESITATE IN CONTACTING ME.