Fossils-UK: High Quality Online UK Fossil Shop and British, English and UK Fossils For Sale

How to Order a Fossil from Us!

E-mail Us with your order at:- Info@fossils-uk.com

or Call us direct on:- 01947 821363 
(overseas customers please use 0044 1947 821363) 

or follow the steps below:-

Step 1 Please e-mail or call us with your order. Please include in any e-mail, the item ref. number, your return address and your country of residence if you do not reside in the UK
Step 2 We will contact you with the shipping costs and ways in which you can pay for your item.
Step 3 As soon as we have received your payment we will dispatch you item (s) to you.

Payment methods:-
1.) You can pay by personal cheque (UK customers only) made payable to “Natural Wonders Ltd.” and in pounds sterling. Please then send this to our retail address:- “Natural Wonders Ltd”, 20 Grape Lane, Whitby, North Yorkshire, YO224BA.
2.) You can pay by using you Credit, Debit or Maestro Cards. To do this please call us directly on 01947 821363.
3.) You can also use the online payment company “PAYPAL” to pay for your items. We send you a money request invoice to your e-mail address which outlines a way to pay for your item on a secure website. This is very popular with our overseas customers.

Shipping
Thank you for choosing fossils-uk for your fossil purchases. Please find below our shipping details; prices and please read the terms of conditions very thoroughly 
All packages are wrapped very thoroughly.
UK Postage.
Fossils-uk usually use Royal Mail Special Delivery for all our UK dispatches. This means that all the packages are guaranteed for next day delivery as soon as they have been dispatched, insured for loss, and gives you piece of mind.
Our prices:-
0 - 1 kg=£7.00
1 - 2 kgs=£10.00
2 kgs - 20 kgs=£20.00
20 kgs and over=please email me and we will try to find you the cheapest possible prices. Our usual carriers for heavy items are Parcelforce (by royal mail) or DHL
Recorded package prices are available and are cheaper than special delivery. If you require this service please let us know at the time of ordering.
Overseas Postage. 
Overseas customers. When you order/reserve and item please include your country of residence so that we can best cater the shipping for you and find the cheapest option for you. 
For goods under 2-kg we use Royal Mail International Signed For service.
Prices (subject to your country):-
0 - 1 kg=£10.00
1 - 2 kg=£15.00
For goods over 2-kg we will try to use the cheapest option available can use either:-
parcelforce International standard service.
DHL shipping.
Please note that these services can take up to 3-4 weeks for delivery to an overseas address. 
Please note that packages are only insured for none arrival, delay and loss. Packages are not insured for breakage's and damages during transit. 
Our Terms of Shipping.
Our next day delivery service is only guaranteed after we have dispatched your item. We try to get every order dispatched as soon as possible i.e. that day or the next. However, during busy periods we may not be able to dispatch to you straight away, however we will always try to do this as soon as possible for you.
Please note that all the carriers we use now have different terms and conditions themselves. As such items can only be insured for loss during transport. 
Damage done in transit is no longer covered in the insurance and is therefore not covered by ourselves in our shipping prices. 
However, as previous customers will testify all our products are very well wrapped for transport anywhere around the world and if any problems do arise then I am pretty sure we can work something out and a full refund will be forthcoming from us upon the receipt of photographic evidence, and possibly the return of the items to us. 
For more information on our current shipping carriers separate terms and conditions please visit their separate web-sites. I have included web links were I can.
Royal mail=www.royalmail.com
Parcelforce=www.parcelforce.com
DHL=www.dhl.com